You may find that you would like to have a customized training manual. This manual will reflect your policies and procedures as they relate to your system. It records the dozens of decisions you make as we design and customize your system. It serves as a training and reference tool for your staff, and a management tool for the firm. It also includes a "quick start" learning section to complement the training and to help new staff hired after training. A typical manual includes:

	Overview and system objectives (by department if applicable).
	Relationship to other systems
	Data entry conventions/rules
	Scheduling, forecasting and prioritizing rules
	System security, backup and logon procedures
	Network and synchronization issues
	Autodialing and faxing
	Tables of standard codes
	Samples of all custom letters
	Samples of all custom reports
	Samples of all custom journals
	Where to get help
	Notes and materials from training

For more information on analysis contact our Policy Procedure Manuals expert.