Constituent Management

VMI's Constituent Management System is designed to help government agencies provide world-class service to all of its customers.

This includes not only citizens, but also other agencies, the Executive Office of the President, congress, vendors, suppliers, consultants, and any other constituent group.

The CMS streamlines the most important and time consuming business processes in your agency. Even better, it is designed with the flexibility to grow and change as your processes evolve.

 
Before you travel or prior to a meeting, know everyone who has written, emailed or called from that state or district. Know why they contacted you and get the overall statistics showing their concerns. Quickly find “success stories” to add impact to your speeches or to support your points in meetings. And take a copy of your constituent list with you so that you can look up the communications with constituents “on the fly” even in a plane. You can even see your staff calendars to know where everyone is.
 

Professional Networking
 

Automatically notify individual senators, representatives, or anyone else of any communications that would affect them or someone in their district. Send copies of your responses, or simply send statistical breakdowns of constituent opinions. If a letter is forwarded to you by the President, a legislator, or another agency, you can automatically let that person know when and how you answered the letter. Best of all, the system does this automatically once you tell it your criteria for what to send to each person. You will be the one who is always efficient and in control of his operations.

 
Improved Constituent Management
 
Supercharge your ability to respond to constituent communications. Automatically generate responses, with the option of human review for quality control. If a constituent letter, call or email requires more than a simple reply, then the system schedules and tracks the person assigned and the status of the project. We generate all the statistics and reporting that you could want. And the system is so automated that nothing falls through the cracks.
 
Transparent Operations
 
The system is easy to use. Responding to constituent communications can be learned in an hour. We make it easy with full local support, and free regularly scheduled training open to all CMS users so that new staff can be up to speed quickly. We link CMS system to your existing systems that need to share data and we train your assistant to get you any information or reports you may need. If anything goes wrong, we are there to fix it. You can enforce any standard you wish, such as a 5-day response requirement to all communications.
 
Affordable
 
You can have all this for $5,000 per month depending on your specific requirements.
 
Quick and Easy
 
The system can be up and running in 60 days. There is no payment due until the system is working, so you have virtually no risk. And our 8(a) contracting status means that it is easy for you to order.
 
Pricing
 
From $5,000, depending on configuration.
 
For more information on this product, call (770) 804-8884 or email Vertical Marketing.
 
Constituent Management System Support
Product Literature
 
Technical Support
 
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